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Yes, we are a wholesale only website and require prior approval before ordering. You can register for our wholesale program HERE.
Yes, in order to keep our wholesale prices low, we require all orders to meet our $200 minimum order requirement.
Our system will send you an automatic email confirmation of your order with one hour of you placing it. If you do not receive it, please check your spam folder. You can also log into your account HERE and if the order was placed successfully, you will see it in your account.
If you are are still having issues, please feel free to contact our customer service team at 305-858-5247 or email us at help@inseasonjewelry.com.
We stand behind all our quality jewelry pieces. If any jewelry item you purchase breaks because of design or manufacture defect within 30 days of your original purchase, we will repair or replace the piece free of charge. Our warranty does not cover damages caused by improper care, accidents, or natural breakdown of materials over extended use and time. Contact us and return all defective or damaged products to us for examination and evaluation. We are here to help.
Unused items can be returned within 30 days of purchase.
We have various options for shipping depending on your location. You can see all our shipping options HERE.
We accept all major credit cards as well as Paypal and wire transfer.
We collect sales tax in the following states unless a valid tax resale certificate is supplied to us:
Florida, California and Illinois.
Please refer to our shipping page for all shipping services and rates we offer.
All orders are shipped within 48 hours from payment (excluding weekends). As soon as we have shipped your order, you will receive a shipping confirmation email with your tracking number. You can click on the tracking number and gain access to the shipment information.
Please refer to our shipping page for delivery times.
Tracking your order is easy. You can track your order by visiting our TRACKING PAGE.
We will also email you a shipping confirmation email as soon as your items are shipped. This email will also include your tracking details.
Finally, for some USA customers, our system will attempt to update you by text when your order ships, also including the tracking details.
We ship to most countries in the world. Simply choose your country from the drop down list during checkout.
We offer Express Shipping inside the continental USA. This is a 1-2 day service FROM THE DATE THAT IT SHIPS and depends on your location whether it arrives in one or two days. This is the fastest service we offer. You can see all our shipping options HERE.
You do not have to sign for packages unless you are ordering the 1-2 Day Express Shipping option within the continental USA.
Contact us immediately so we can try to intercept your order before it is shipped out to the incorrect address. We can be reached by using our contact form HERE or by calling us at 305-858-5247
We strive to ship all orders out within 2 business days from the date we receive them. Most of the time, we are able to ship them the same or next business day. Please check our SHIPPING PAGE for information on the estimated shipping time once it leaves our facility.
You can view your previous orders, get tracking information, and status updates in your account. Simply log into your account HERE.
We can be reached by using our contact form HERE or by calling us at 305-858-5247
All transactions are secure and encrypted. Credit card information is never stored within our systems.
Sure! If you would like to make a personal purchase, you can visit our retail website at https://www.inseasonjewelry.com
Safety is our #1 priority at In Season Jewelry. We go to great lengths to ensure our items are free of any dangerous metals such as lead, nickel, and cadmium. We use only the safest materials and enforce strict purity and safety testing on an ongoing basis. All our products comply with ASTM F 2923-11 (Standard Specification for Consumer Product Safety for Children’s Jewelry)
We can be reached by using our contact form HERE or by calling us at 305-858-5247
If you've received a damaged, defective, or wrong item please contact us HERE to inform us of the error before sending the product back. Our customer service will reply with the action we will take to remedy the situation.
Please contact us using our contact form HERE or by calling us at 305-858-5247
Contact us immediately so we can try to intercept your order before it is shipped out to the incorrect address. We can be reached by using our contact form HERE or by calling us at 305-858-5247
We strive to ship all orders out within 2 business days from the date we receive them. Most of the time, we are able to ship them the same or next business day. Please check our SHIPPING PAGE for information on the estimated shipping time once it leaves our facility.
