Our system will send you an automatic email confirmation of your order with one hour of you placing it. If you do not receive it, please check your spam folder. You can also log into your account HERE and if the order was placed successfully, you will see it in your account.

If you are are still having issues, please feel free to contact our customer service team at 305-858-5247 or contact us through our contact page HERE

We stand behind all our quality jewelry pieces. If any jewelry item you purchase breaks because of design or manufacture defect within 180 days of your original purchase, we will repair or replace the piece free of charge. Our warranty does not cover damages caused by improper care, accidents, or natural breakdown of materials over extended use and time. Contact us and return all defective or damaged products to us for examination and evaluation. We are here to help.

Returns are easy at In Season Jewelry. Please check to see if your item qualifies for an exchange / return.

Items Eligible for Exchange or Return:

Items that are unworn and in the original condition as when it was shipped to you within 180 days of the date you received the item.

Items NOT Eligible for Exchange or Return:

• Personalized Items

• Engraved Items

• Any item Received over 180 days ago.

We have various options for shipping depending on your location. You can see all our shipping options HERE.

We accept all major credit cards, Paypal, AfterPay, ShopPay, wire transfer and money orders.

We collect sales tax in the following states: Florida, California and Illinois.

If you're located in one of these states, please send us your reseller certificate to avoid being charged taxes at checkout.

Please visit our sizing help pages below for assistance with sizing:
RINGS
BRACELETS
NECKLACES